Terms of Service — RoofRouter (Malibu AI LLC)

Terms of Service — RoofRouter (MALIBU AI LLC)

Effective Date: January 27, 2026
Business: Malibu AI LLC, DBA RoofRouter (“RoofRouter,” “we,” “us,” “our”)
Support Email: [email protected]
Support Phone: +1 (747) 279-4971
Governing State: California, USA
Privacy Policy: https://go.roofrouter.com/privacy

1) Acceptance of These Terms

By accessing our websites or submitting any form (including booking a call), you agree to these Terms of Service (“Terms”). If you do not agree, do not use our websites or services.

2) What We Provide

RoofRouter provides information about our offerings and may provide tools to request information, schedule calls/appointments, and receive service-related updates.

3) Eligibility

You must be at least 18 years old and able to form a binding contract to use our websites and submit forms.

4) Booking and Scheduling

When you schedule a call/appointment, you agree to provide accurate contact information. Appointment availability may change. We may reschedule or cancel appointments when necessary. To reschedule or cancel, contact us at [email protected] or +1 (747) 279-4971.

5) Communications Consent (Email/Phone)

If you provide your contact information, you authorize RoofRouter to contact you regarding your request, booking, or service-related communications, consistent with your selections and applicable law. Consent is not a condition of purchase.

6) Mobile Messaging Terms (SMS)

This section applies only if you opt in to receive SMS/text messages from RoofRouter. These terms are intended to satisfy common carrier/A2P program disclosure expectations.

Program Name: RoofRouter
Message Types: Appointment confirmations, reminders, scheduling updates, and service-related notifications.
Message Frequency: Message frequency varies.
Costs: Message & data rates may apply.

Opt-In: You opt in by submitting a form or booking flow that includes clear SMS consent language (for example, an unchecked consent checkbox you affirmatively select).

No 3rd Party Data Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.

Opt-Out (required): Reply STOP to unsubscribe at any time.
Help: Reply HELP for help, or contact [email protected] / +1 (747) 279-4971.

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

7) Intellectual Property

All content on our websites (including text, graphics, logos, and designs) is owned by RoofRouter or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute content without written permission.

8) Prohibited Use

You agree not to misuse our websites, submit false information, attempt unauthorized access, interfere with site operations, or use our websites for unlawful purposes.

9) Third-Party Links

Our websites may include links to third-party sites. We are not responsible for the content, policies, or practices of third parties.

10) Disclaimer of Warranties

Our websites and content are provided “as is” and “as available.” We make no warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law.

11) Limitation of Liability

To the fullest extent permitted by law, RoofRouter (MALIBU AI LLC) will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of your use of (or inability to use) our websites or services.

12) Indemnification

You agree to indemnify and hold harmless RoofRouter from claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of our websites, your violation of these Terms, or your violation of any law or third-party right.

13) Changes to These Terms

We may update these Terms from time to time. The “Effective Date” will reflect the latest version. Continued use of our websites after changes means you accept the updated Terms.

14) Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws rules.

15) Contact Us

Questions about these Terms?
Email: [email protected]
Phone: +1 (747) 279-4971